Our People

Software Licensing Experts

Mike Austin Headshot

Mike Austin

Mike Austin leads the delivery team at MetrixData 360. Mike brings more than 15 years of Microsoft licensing experience to his clients’ projects. He assists companies, from Fortune 500 to organizations with as few as 500 employees, with negotiations of Microsoft Enterprise Agreements (EA), Premier Support Contracts, and Select Agreements. He has a vast amount of experience across multiple industries including financial services, high tech, manufacturing, media, health care, government, and retail. In addition to helping negotiate contracts, he assists clients with creating and implementing software asset management processes to prevent over-purchasing of licenses and ensures terms and conditions reflect actual usage.

Previously, Mike was employed by Microsoft for more than 8 years as a member of the global sales execution team responsible for the development of Software Assurance (SA) benefits. With Microsoft, Mike successfully negotiated more than a billion dollars in new and renewal EAs. Mike has also negotiated legal terms and conditions for all software agreements, developed Microsoft’s best practices for global account management, and was awarded Microsoft’s Gold Star Award in 2003 and Circle of Excellence in 2008 for his contributions.

Jay Bishop HeadshotJay Bishop

Jay Bishop heads up the sales team as the Director of Customer Success at MetrixData 360. He spent more than 10 years in software specific distribution sales and negotiating roles, and was exposed to hundreds of publisher licensing schemes and metrics. Developing a true understanding of how software vendors pad their bottom lines on the backs of their clients, Jay shifted his professional efforts to helping end users save money and control, and cut their software spend. After leading enterprise software teams for multiple international large system integrators, he still felt troubled that while he was able to save organizations money, those resellers were always more interested in how he could get clients to spend any savings on more software or other IT related products and services.

When the opportunity arose to work with the team at MetrixData 360, who focus on saving organizations big dollars on their software requirements and not having to push other products, it couldn’t have been a better fit. Jay’s focus is now on developing relationships with clients and only introducing them to products and services that offer massive return on investment, keeping money in the pockets of the organizations he works with and not in those of the software publishers.

Ben Tight HeadshotBen Tight

Ben has worked within IT as an innovator, leader and Project Manager across many different industries for over 20 years. He has managed and provided oversight for various critical projects for some of the largest companies in the world. When he isn’t working directly with our clients as part of engagements, he is focused on working with our team to further streamline and automate our processes to help serve you better.

David McGinnis HeadshotDavid McGinnis

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Rawia Safi HeadshotRawia Safi

Rawia has worked with some of our largest customers on the totality of their Microsoft licensing needs.  What makes our clients Rawia superfans is that Rawia knows that no two client IT infrastructure challenges are the same and she customizes her approach with each client to help them save money on SQL Server Licensing.

Rawia says “no two customer IT infrastructure is alike and that’s why I always approach each customer like they are my first.  You don’t want to make the mistake of making assumptions and missing something. The deeper I get to know my clients and their environments the better the results I get for them.”

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