AWS vs Azure vs Google Cloud: A Cloud Service Comparison

Azure vs AWS vs Google Cloud:
What’s Right For You?

Deciding to move your company’s digital environment to the Cloud is no small task. When comparing AWS vs Azure vs Google Cloud, there are several factors that need to be considered, including your budget and necessary functions for your business. Moving your environment to the Cloud can be a costly experience if done incorrectly, but in this cloud services comparison, we hope to help you avoid common pitfalls. Things like improperly sized instances, different licensing metrics, and unmonitored usage can trip up an otherwise smooth move to the Cloud.

While we most often are asked about Microsoft Azure and Amazon Web Services (AWS), we also field enough questions regarding Google Cloud that it would be a disservice to not include it in this comparison.

At MetrixData360, we strive to help our customers find the right software solution for their environment while keeping costs to a minimum. We’ve helped companies make their move to the Cloud that you can find your perfect home in the Clouds.

Amazon Web Services (AWS)

Starting our comparison of AWS vs Azure vs Google Cloud is Amazon’s IaaS offering. Having pioneered the industry 18 years ago, AWS currently dominates the Cloud market. In 2018, AWS generated $7.3 billion, making up more than half of Amazon’s total earnings for the year.

How Much Does AWS Cost?

One of the most appealing features about AWS is its more affordable pricing compared to its competitors. AWS charges a pay-as-you-go styled billing system that requires no upfront payments or long-term commitments, which can make it quite cost-effective for startup businesses on a budget.

Amazon is constantly trying to make AWS cheaper, decreasing their price on fifteen different occasions over the past four years. AWS also has a calculator that can provide a quote for your business.

How Secure is AWS?

AWS has built industry leading security infrastructure for their clients, claiming to possess the largest ecosystem of security partners and solutions. Their system is fine-tuned to prevent attacks, detect any suspicious activities, respond to incidents quickly and effectively and remediate your AWS environment.

AWS also offers courses to promote best security practices. AWS claims that its high quality security is similar to the security that would be available to you on-prem with the advantage that your AWS security can be scaled up to match your company’s growth.

What are the Leading Features of AWS?

Getting to start with AWS can be incredibly easy, barely any more trouble than ordering something from Amazon. You set your features, apply your payments to your credit card and email, and click “start.”

AWS also has a massive computing profile when compared to its competition, with hundreds of thousands of clients around the globe, the sheer scale of it is something to note along with the fact that it is accessible from over 190 countries.

What are the Disadvantages of AWS?

The main disadvantage of AWS is that the price you sign up for doesn’t cover the other services you might eventually need. AWS doesn’t offer customer technical support by default. Instead, it comes with an added fee.

There is also a cap on the resources on their platform. AWS does have resource caps to help avoid system overload, which comes with the added benefit of making sure users don’t tear through their IT budget. The cap is placed at a setting that the average user isn’t expected to exceed, and you are able to request an increase, but you’d have to pay more for the additional space.

Although it is easy to get started with AWS, it’s another thing entirely to actually understand how to run it. There is an expected learning curve while you get a handle on AWS’s platform.

Microsoft Azure

The second contender in our AWS vs Azure vs Google Cloud battle of the tech giants is Microsoft’s entry. While Azure might be smaller and newer to the Cloud market than AWS, Azure reports that their Cloud business is growing at a faster rate than AWS did when it was at Azure’s size. However, the umbrella term “Cloud” includes several Microsoft programs like Office 365 and Dynamic 365, which makes it difficult to judge how Azure’s growth actually compares with AWS. This tight integration with other Microsoft products also makes it highly appealing to companies who already have Microsoft deployed in their software estate.

How Much Does Microsoft Azure Cost?

Azure charges based on the minutes of consumption used with the option for lump sum payments for short term commitments offered at a discount. There are many features that can affect your final monthly cost with Azure, including per-gigabyte fees that are applied to both storage and usage. Azure also offers prospecting customers a calculator to estimate your monthly cost.

How Secure is Microsoft Azure?

Microsoft has invested over one billion USD into Azure’s multi-layered security system, proving it to be one of their main priorities. Roughly 6.5 trillion threat signals are analyzed on a daily basis in Azure through AI-driven security signals.

You can opt into certain security features when setting up your Azure account, which will increase the protection of your data. You can encrypt all your data stored on the server-side, which will prevent readable copies from being available if your profile is breached.

There is also an advanced-encryption standard, which is one of the more popular security options on Azure.

What are the Leading Feature of Microsoft Azure?

Azure hybrid benefits are easy to use and its system of high redundancy promises minimal down time. Azure’s storage also provides easy and painless access to files. Reviews also report that it is easier to set up, change and configure VMs to your Cloud estate.

What are the Disadvantages of Microsoft Azure?

While Azure offers many benefits to its users, it doesn’t offer to manage your company’s data. Activities like server monitoring and patching will still have to be done in-house or outsourced to another vendor.

There is also a steep learning curve that comes with the management of this network and compared to other platforms it is more difficult to use.

Google Cloud

Google Cloud is one of the newer players to the cloud platform, but what it lacks in size it makes up for in the sheer volume of investment. For this reason, Google Cloud has massive projections in growth. Google Cloud enters the market with the vast technical expertise of having Google behind it, so how does Google Cloud fare against AWS and ?

How Much Does Google Cloud Cost?

When you sign up for Google’s free trial of Google Cloud, Google will actually provide you $300 worth of credits to spend on their Cloud. Google Cloud also provides their potential clients with a calculator, in order to determine their end price.

Google charges per minute use and offers sustained-use discounts after a certain product is used more than 25% of a month. There are many potential variables to affect the end price with Google Cloud.

How Secure is Google Cloud?

Google Cloud security comes with an edge over its competitors by offering its customers the choice between letting Google Cloud manage your profile keys or letting you manage your own. By managing your own, you can quickly rotate through keys, dispose of old keys, manage key permission, and audit key use.

If you chose to enable two factor authentication (2FA), it will provide you with an additional layer of security so that even if a weak password is cracked, your system will not be exposed to hackers.

What are the Leading Features of Google Cloud?

One feature programming customers will enjoy is the fact that Google’s Cloud functions are written in JavaScript (Node.js), Python, and Go. The platform utilizes some of the most popular languages in use today, giving developers an ease of access that other platforms lack.

You are also allowed to use all your GCP, Firebase, Google Assistant, and 3rd-party Cloud services as building blocks to construct your Cloud empire.

What are the Disadvantages of Google Cloud?

The main disadvantage with Google Cloud comes from the fact it’s newer to the market and therefore lacks many of the advanced features that AWS and Azure have in their tool belts. For this reason, many clients chose to use it as a secondary provider, hosting some of their data on Google Cloud and the rest elsewhere on a more robust platform. As the platform continues to grow, however, there is a good chance that Google will be developing similar features to flesh out their cloud platform.

AWS vs Azure vs Google Cloud: Who is Right for You?

Moving to the Cloud should be quick, painless, and cost effective but we all know that life doesn’t always work that way. This is why it is always best to do your research beforehand and make a calculated decision that is best for your company. Ultimately, the best choice for your environment boils down to your needs: budget minded users will likely be drawn to AWS, but those with a Microsoft heavy environment may be drawn to Azure for its integration with other Microsoft programs.

At MetrixData360, our goal is to help you make smarter spending decisions when it comes to your software, so that you are only paying for what you need. If you would like to learn more about how MetrixData360 can help your company make a smooth transition into the Cloud, click the link below to check out our Service Page.

Should You Move to the Cloud? 4 Myths Debunked

With so many businesses making the move to the Cloud to benefit from its greater mobility, there has been a lot of conversation around such moves in terms of usefulness, cost, and security.

At MetrixData360, we have heard many conversations about the Cloud, some of them containing only half-truths about the Cloud and its benefits. In this post, we will look at four of the most common myths about moving to the cloud and debunk some of the misconceptions about the benefits of making the move.

1. “Moving to the Cloud is Cheaper than Having Everything On-Premises”

This is not entirely false. It can be cheaper to move to the Cloud compared to keeping everything in house. It can also give your IT budget an ulcer if done incorrectly.

Your instances could be sized improperly, your licenses could not permit you to migrate to the Cloud, or your IT department could spin up as many instances as they want without having a real grasp of how billing for their Cloud environment actually works.

In fact, many companies we’ve come across have had to rethink how they are transitioning to the Cloud halfway through the process, simply because they discovered it was far more costly than they anticipated.

For further details into cost issues when moving to the Cloud, visit our article on 5 Problems When Moving to the Cloud.

2. “I Have to Move Everything to the Cloud”

There’s nothing stopping you from doing this. Many businesses (Netflix comes to mind) have chosen to exist solely on the Cloud. Obviously, though, it probably won’t prove ideal for every company.

Some vendors won’t let you take your licenses to the Cloud, while other vendors will permit it. The Cloud also provides a variety of services that can meet your company’s unique needs. The Private Cloud offers three main services:

Iaas: Infrastructure as a Service

This setup allows for a platform virtualization environment, which is then paid for on a usage basis like a utility bill. This service is only suggested for companies with a strong knowledge of IT, since this service allows for the user to maintain the most control over their environment and therefore are responsible for its upkeep.

PaaS: Platform as a Service

This service facilitates deployment of applications while also limiting cost and reducing complexity. It does this while also managing the underlying hardware and software. While it provides structure, it also allows for a greater degree of control for the client.

SaaS: Software as a Service

This offering provides a complete service over the Internet, allowing the client to avoid the need to install or run any applications on their own servers. All maintenance and support is covered by the vendor and therefore it is ideal for a company with little IT knowledge or no technical staff.

After you’ve established what you want, if you’re allowed to do it, and at what cost, you may find that a hybrid deployment where some applications remain on-prem while others are Cloud-based is the right way for your organization to move to the Cloud.

Hybrid profiles are something that many businesses are choosing after they discover a full transition is too costly. A hybrid deployment can offer the business benefits of the Cloud, while providing you with the flexibility required not to blow the IT budget out of the water.

3. “Whether or Not the Cloud is Safer than On-Prem Is a Simple Yes or No Answer”

There has been a heated debate going on for a while now about how safe it is to store your data on the Cloud. Massive breaches in security and outages of power have been known to happen, but these scenarios fail to acknowledge the systems that are set in place to improve security and storage.

It is also important to note that the only real place your data would be 100% safe from malware and hackers would be buried in a tin can in your backyard, like Microsoft did with Github (and even then, I’m sure there’s a hacker somewhere out there with a shovel).

You run the risk of a breach whenever you interact online, regardless of whether you are on-prem or in the Cloud. When you are in the Cloud, the types of security risks you encounter change from the challenges faced when your environment was on-prem. When your environments are on-prem, your biggest threats are:

  • Infected Devices
  • Local Network Backdoors
  • Multiple Layers of Security

Meanwhile, when you are in the Cloud, the biggest threats you have to worry about are:

  • Infected Users
  • Cloud Application
  • Immediate Access to Data

Knowing the type of risks that you are exposed to in the Cloud can make you better prepared to counteract them.

4. “I Have to be Really into Technology to Understand the Cloud”

This may currently be the case, but it doesn’t have to be.

A study conducted by Citrix in 2012 and presented in the Washington Post found that the majority of Americans do not understand what the Cloud is. 51% of participants thought stormy weather could interfere with the Cloud and 54% said they had never used it before, despite the fact that 95% of them had.

The Cloud is the force behind so much of the Internet, from online banking to popular free email services. For something that has been so quietly entrenched in our everyday lives, it’s important to understand at least the basics of how it works.

The quick explanation is that the Cloud is merely a series of large computers, servers, and data centers (the kind that fill massive warehouses) that are set up around the world where anyone can access it and upload data to it. In exchange for hosting data, people can pay rent for the computing space.

Having your IT infrastructure exclusively within your business is like owning your own house in the countryside. You’re in charge of maintenance; it’s more of a chore to get things to and from your property, and you have more space than you probably need, but there is a greater sense of privacy.

Being in the Cloud, on the other hand, is like renting an apartment in the city with albeit limited space, but you have easier access to things and other people. Congratulations, you now have a basic understanding of the Cloud.

More Information on Making the Move to the Cloud

Moving to the Cloud can be a time of uncertainty, especially when you’re not sure if such a massive project will benefit your company. At MetrixData360, we aim to debunk these myths and find a solution that is right for you.

Not being properly aware of the advantages and disadvantages of moving to the Cloud can cost your company huge, unforeseen, and ultimately unnecessary expenses. It is so important that you’re aware of the risks before you migrate to the Cloud.

If you’d like more information about the Cloud and how to best prepare for your Cloud migration, you can click the link below to visit our Cloud Page where, regardless of the platform you choose, MetrixData 360 can help you through this confusing time.

4 Best Practices For Cloud Optimization

4 Cloud Optimization Best Practices

Are you ready for your Cloud Migration? Moving to the Cloud is an exciting event for any company but it can be a headache if done incorrectly. Throughout our seven years in software asset management business, we’ve seen companies who have had their software costs escalate to staggering numbers during and after their Cloud migration. At Metrixdata360, we want to make sure you get the most out of your software environment, so to make sure your transition is easy, cost-effective, and stays that way as you settle into your new software estate, here are four tips you can implement for you own cloud optimization.

1. Get Ready to Move to the Cloud

Before your company comes to the decision to go to the Cloud, make sure that you are well prepared for the task at hand. According to Microsoft Azure’s How to optimize your cloud investment with Azure Cost Management, make sure you have a clear outline of what problem you aim to solve when heading to the Cloud, and make sure that moving to the Cloud is the best decision for your company.

Get everyone on board with the Cloud move, which includes making sure the Financial and IT departments are on the same page and have systems in place that can account for both cost and visibility. If you have a Software Asset Manager or Team, make sure that they are ready for the transition, as a large part of their job will be moving with the Cloud migration. Estimate how long you want your company to be on the Cloud and find a billing model that can suit your needs (there are short term estates offered by Microsoft Azure for free).

Before the days of the Cloud, companies would have to buy physical on-premise hardware that would come with a fixed amount of space and that remains the mindset of companies as they move to the Cloud. Often, they will overbuy on space in order to accommodate anticipated growth which made sense when you were dealing with a fixed asset.

Cloud, however, works more like a subscription and can be altered to fit your company’s needs on a monthly basis. Does your company have a busy season where you will need more space compared to the rest of the year? Does your company virtually shut down on the weekends? You can arrange to have your Cloud estate reflect such needs easily.

For a more in-depth look at problems your company is exposed to during your move to the Cloud, see our blog post 5 Problems When Moving to the Cloud.

2. Check Your Software Licenses

Many companies head for the Cloud thinking that they can take their software licenses with them and they are not completely wrong. Some publishers let you take their applications to the Cloud, but others distinctly do not and it’s important to know who is who. This is where Cloud optimization begins to shine and show its value.

Think about applications that might carry sensitive information like credit card numbers or patient records and it’s likely that the vendors of those applications will be unwilling to let you take their licensed software to the Cloud for security reasons.

The licensing metric changes as well once you enter the Cloud and it’s typically the case that a license, once moved to the Cloud, will not go as far to cover as many servers as it once did when it was on-premise. This will leave you with a few unlicensed servers suddenly on your hands after the transition is finished. Make sure you take extra care to understand your licenses and if moving to the Cloud is even possible without finding yourself in breach of your contracts or with a staggering compliance gap.

3. Calculate Your Cloud Costs

One thing that is also important to do before you’ve even started the Cloud transition is have a budget set in place. How to Optimize Your Cloud Investment with Azure Cost Management from Microsoft Azure points out that the Azure calculator is one available tool at your disposal that can calculate how much any combination of Azure’s services will cost. With a budget set in place to limit your IT’s spending and you can know where your money is going.

SAM tools have traditionally been an excellent way of tracking your software spending but you must ensure that your SAM tools are equipped to handle Cloud-based data, since many SAM tools struggle to work with something as new as Cloud. With a budget set in place and the right SAM tools that can monitor those changes, you will also be able to detect where you are overspending so that you will be able to re-bundle those resources to where they will actually be useful.

4. Ensure Visibility and Accountability

One of the biggest issues we’ve seen during a company’s Cloud transition is being unable to keep track of assets. Giving Cloud access to your whole IT department to spin up as many instances as they want can leave you with virtual sprawl and instances that are forgotten while they drain your software budget.

Set an infrastructure in place that can regulate who has permission to spin up instances and make sure that projects are completely decommissioned after they have concluded. In addition to monitoring usage, set a well-informed software budget and investigate if prices have unexpectedly spiked beyond your predetermined price.

2 Models for Optimizing Cloud Cost from BMC Blogs offers two types of solutions for IT departments to manage their Cloud estates. The first model depends on the IT department checking their tools daily and from there perform a series of cost saving tasks.

The model asks that IT members express constant awareness of resources, analyze those resources and from there, optimize the company’s spending with the information that they have. The second model offers a cycle that needs to be performed on a monthly or bi-monthly basis. This cycle focuses on aging, idle and inactive material.

If you are prepared for what to expect, moving to the Cloud can be a satisfying experience that can improve the flexibility of your company and better protect your data from being lost. These four practices will get you ready for your Cloud Transition and more importantly, they will make sure that your software budget doesn’t start spiking the moment you hit the Cloud. If you’re ready to improve your Cloud Optimization, continue onto our Learning Center to learn more about the Cloud.

Moving to the Cloud? 5 Problems You’ll Need to Address

Moving to the Cloud is tremendously useful for (significantly) reducing the number of servers required to run your environment efficiently. Salesforce, in their article Why Move To The Cloud? 10 Benefits Of Cloud Computing Operating, talks about some of the benefits of entering the Cloud which can include greater flexibility, excellent disaster recovery systems, increased collaboration and less money spent on hardware. However, before you get too excited to join the Great Cloud Migration, here are some important things to keep in mind before you make the transition.

Size Matters: Instances are Sized Correctly

In the past, when you wanted to digitize your work, a physical piece of hardware would arrive on-premise with a defined amount of storage to accommodate your license instance storage requirements.
If your operations only required 200 GB per server, it would then be a smart investment to purchase servers that offered 500 GB just in case your organization grew and you needed more storage as business boomed.

Purchasing storage in that manner made sense when you were dealing with a fixed, physical asset. Now, as organizations migrate to the Cloud, we are still seeing the tendency for purchasing more space than what is actually required in anticipation of future growth.

The Cloud isn’t a physical, fixed asset that you own with storage limitations attached to a piece of hardware. Welcome to a subscription-style storage solution with an a la carte menu that can be augmented or adjusted as needed – whenever it’s needed. If organizations only require 200 GB of space for nine months of the year, then get what you need for as long it’s needed and certainly hold off purchasing more than required in advance!

Assuming You Can Bring Your Own Licenses To The Cloud (BYOL)

If you assume you can bring your own licenses, then you are…not exactly wrong. For some software publishers, their contracts do allow you to move licenses from on-premise to the Cloud – but not always on a 1 to 1 instance basis. Other software publishers do not allow for license use rights to be transferred from on-premise to the Cloud – therefore putting you at risk of being in a non-compliance position with that vendor for the remainder of your contract term.

It is very important to do your due diligence in understanding your contract permissions and restrictions and plan the timing of a Cloud migration strategy accordingly. Not all vendors and products can move at the same time. Consider any applications that might carry sensitive data like patient records or customer credit card information, it is highly unlikely the publisher of that software will let you take that information anywhere near the Cloud. Such an act would prove a huge liability to you as well as to them since the Cloud has been known to have massive breaches in security.

For some publishers, you need to purchase specific Cloud licenses for a piece of software, and for others (to make things even more confusing) they offer a hybrid use right. There are also vendors like Microsoft, who will offer you the right to use their on-premise and SA licenses on their specific Cloud (Azure is one of Microsoft’s).

Service Provider Licensing Agreements are their own battle entirely. Service Provider Licensing Agreements permit a third-party vendor to provide the software to clients as a service. SPLAs usually acts as a monthly service provider and is flexible on a monthly basis. The problem is that these resellers are now also offering Cloud servers, but you will be on the liability-hook for anything that is running in your Cloud space.

Translation Error: Not Understanding How Your Licenses Will Change When Moving To The Cloud

When moving to the Cloud, many companies think that their licenses that they are currently using on-premise will seamlessly cover them for use in the Cloud. If you have 20 servers, you should be allowed that same amount of space on the Cloud, right? However, not all licenses are allowed to be used in the Cloud, so it’s important that you review your contracts and the use rights of all products you move to the Cloud to understand what you can and cannot do.

Otherwise, as you transition to the Cloud, you’ll come across a different licensing metric that will suddenly leave you with a few unlicensed servers or, even worse, in complete violation of the vendors licensing rules.

Let’s take Microsoft’s Azure Hybrid Benefits (AHB) as an example. AHB gives you some rights to use your licenses up in the Cloud, so purchasing it should mean that moving to the Cloud is made simple, but it’s not. You may be licensing your on-premise VMWare Servers with Windows DataCenter, and this would allow you to have an unlimited number of Virtual Windows Servers (VMs) on that single VMWare server.

However, if you have 20 VMs on the server, it might be easy to assume you can move all 20 VMs to Azure without paying for Windows Server Licenses since you have unlimited virtualization rights but this will leave you open for a big surprise. The truth is that the AHB only allows you to cover up to 2 VMS with the licenses that you are using to cover 20 VMs, leaving 18 VMs of Windows exposed to a license compliance gap.

Not Tracking Who Is Installing Software

Companies moving to the cloud often give their IT and development departments the ability to set up as many Cloud instances as they believe they may require, making it difficult to track who is doing what. Without any sort of administrative oversight, the potential to become exposed to disorganization can create a lot of unnecessary sprawl and forgotten instances left plugged into your environment that will be draining your budget quietly in the corner. In our many years of experience, we were once approached by a client whose software bills had spiked mysteriously seemingly overnight.

After doing our research, we traced the spending back to a single server belonging to a junior IT assistant. The junior IT resource, with a single click of a button, had accidentally turned on an unnecessary storage application that was now collecting data from the entire company. When the assistant had turned the storage app on, he had done so thinking that the product cost a little over a dollar a minute to run. Scaled up to the whole company though, that was an additional $4,000 a month, all because no one was monitoring what was being activated in the Cloud.

To make matters worse, according to Timothy Morrow from Carnegie Mellon University, the deletion of data is difficult to monitor on the Cloud. Once deleted, the process to ensure that it is completely removed and fully inactive varies from provider to provider. Make sure that whenever a project is set up in the Cloud, you have a system in place that can properly track it so that you can ensure it has been decommissioned once the project has concluded.

Not Monitoring Usage Regularly

This is another byproduct of not having any sort of administrative oversight around Cloud usage. If instances are established with no oversight they could be left running unknowingly. It’s important that you monitor the activities that occur in your space in the Cloud, that goes for usage as well as installation. Your financial department will be unable to calculate down to the number where and how all the organization’s money is being spent. They can only see the lump sum amounts that can be investigated if something is truly amiss. In any operation’s budget, Cloud expenses can come across as small expenses and can be easily overlooked until they expand into a big spending problem.

Potentially, the task of monitoring and authorizing installation use in the Cloud could be delegated to your Software Asset Manager. As companies are steadily picking up and moving their hardware to the Cloud, the same people that have to manage your software assets on-premise are going to have to learn to do the same on the Cloud. That way you can be sure you are only paying for what is being used.

While it may seem like everyone is heading for the Cloud, it is important to put proper planning/sizing and environment need analysis in advance of making the move. At Metrixdata360, we are quite familiar with these challenges your business will face as you move into the Cloud and as such, we have developed SAM tools that can help you counteract these challenges. We have a tool-set that can monitor your environment constantly to track a timeline of your usage so that you can see exactly where and when your money is being spent. Our main goal is to save you money and control your expenses.

For more information about our SAM services and how we can help you through your Cloud transition, click here.

News On Microsoft Azure and Office 365

Microsoft Announces the New Office 365 F1 Products:

New Office 365 F1 products are being released to replace the K plans.  The premise is for Office 365 F1 to be used by customers firstline employee such as customer service reps, factory workers, retail employees and even medical staff.  These are the type of employees who use Kiosks or are not typical Knowledge Workers that require full access to the suite of Microsoft products.

The offer includes a new Microsoft 365 F1 that includes Office 365 F1 along with Windows 10 updates and the new StaffHub application.  StaffHub allows Firstline workers to manage their work days with schedule management and connect applications via a web browser or mobile device.

MetrixData360 suggests that clients look at the F1 when creating profiles for their Microsoft EA Agreement.

Skype for Business and Microsoft Teams are combining:

Microsoft will slowly discontinue Skype for Business and will be replaced by Microsoft Teams.  No timeframe has been provided.  Microsoft Teams will include inbound and outbound calls and will have many features such as hold, call transfer, voicemail and an audio conferencing which will allow people to join a Teams meeting from any phone.  Microsoft still plans to release an updated version of Skype for customers who want VoIP.

For large Enterprises MetrixData360 suggests that you talk with your Microsoft Account team sooner rather than later to understand the impact of this change.  The Skype Client is going to be replaced by Teams which may have application compatibility or deployment challenges.

Microsoft Dynamics is adding AI Enhancements:

Microsoft Dynamics 365 is getting more creative with more Al enhancements and modular apps that will be available later this year.  An example of this is Dynamics 365 for Talent which integrate data from Dynamics 365 and LinkedIn to help candidates and track applicants for open positions.  This will provide increased insight into hiring and improve the overall hiring process.

Although many of our Enterprise customers currently do not use Dynamics, some LinkedIn features and Business Intelligence features that are embedded in Dynamics are being considered by some of our clients.  LinkedIn Training, through their acquisition of Lynda.com is another area of interest.  There is no solution to add this to your Enterprise Agreement, but we do see this as being an area where companies push Microsoft for change.

Chatbots coming to Microsoft Soon:

Chatbots are new in Microsoft products and are designed to augment existing customer support and sales processes with intelligent assistant technology.  These virtual agents can integrate with third party chat apps such as Facebook, Messenger, Kik, Microsoft Teams, Skype and Slack.

More Integration with LinkedIn:

It was announced that LinkedIn Graph is integrating with Microsoft Graph for better integrated data insights with a fully configurable integration.

Both Chatbots and Graph are not applications that we hear many of our Enterprise Customers inquiring about.  Both have powerful application in business and are something that we expect to see more interest in over the next 12 to 18 months.

Microsoft Bing being added to Office 365:

Microsoft announced a new service called Bing for Business for Microsoft 365.  This will allow you to perform internal company search.  It uses a native search tool and it drives personalized search results on company data, documents, people sites, locations and public web search results.  This is designed to save time and increase internal productivity.

MetrixData360 has wondered for quite some time when Microsoft would start to integrate more of Bing into their core product offerings.  Google is still the leader here and you must know Microsoft is chomping at the bit to do a better job.

Microsoft continues to Enhance Security:

Microsoft 365 will be adding better Advanced Threat Protection features such as increased anti-phishing capabilities, and expanded protection to SharePoint Online, OneDrive for Business, and Microsoft Teams. This is to avoid vulnerability and increased threat protection for secure hybrid cloud workloads.

Many of our most recent Enterprise Agreements have included security components.  Microsoft obviously is working hard to push customer to the full Microsoft 365 suite.  MetrixData360 however is still advising customers to create profiles and purchase what is required versus falling into the Microsoft bundle trap.

Azure was obviously a big focus:

Azure Stacks was the big announcement from the Azure team.  Azure Stack basically allows you to bring the Azure Cloud into your own datacenter.  There were other updates announced such as Azure Machine Learning, Azure CosmosDB and Azure Functions.  The Azure CosmosDB database service and server-less Azure Functions will allow developers to write a few lines of code that will tie into Internet of Things, perform database changes and much more.

Azure is being adopted by more companies every day.  If you are not utilizing it, it is likely a matter of when not if.  MetrixData360 highly recommends fully understanding how Azure pricing works before moving to the Azure Cloud.

Watch the Mike’s Minute Video on these topics:   I Want To Watch

Are you still watching and want more?  Check out our MetrixData360 youtube channel where we post much more content around various Microsoft topics.

Free Azure Support – What’s the Catch?

If you have ever negotiated an Enterprise Agreement with Microsoft you will know that if you hear they are offering something for “Free”, it’s time to start budgeting for future costs.

Free Doesn’t Mean Free

That’s why when Microsoft recently announced that some customers will be offered a year of FREE Azure support, the first question that came to mind for us was “So, what’s the catch?” You know what they say about something that sounds too good to be true. So, what’s in it for Microsoft?

To take advantage of the free support offer, you’ll need to include Azure Services under an Enterprise Agreement (EA), purchase between May 1, 2016, and June 30, 2017. Or have an active EA during that period.

If you choose not to include support with your Enterprise Agreement, you’ll automatically qualify to receive Azure Standard support at no additional charge. Azure standard support usually carries a price of $300 USD per month. This level of support is recommended for those with “Limited business-critical dependence on Azure” and promises a two-hour response time. This is a seemingly great incentive for organizations looking to perhaps move a few workloads to the cloud but, not ready to move systems critical to business continuity.

If your organization has already made Azure commitments and decided to include standard support (purchased separately from your EA), Microsoft will be bumping you up to the Professional Direct level. Professional Direct support is touted as the “must-have” for those companies that have already made a major Azure commitment and most likely have or project to have a high level of dependence on Azure. Have you moved applications or workloads that are critical for day-to-day business operations? Professional Direct support is a big deal.  This support tier usually carries a $1000 USD monthly cost which includes one-hour response times and some included advisory services. For those who signed up for that level, you will get six “App Consulting Services Sessions” in which Microsoft folks will offer “customized one-on-one consultation with a technical expert on a variety of Azure-related topics, such as architecting cloud environments, design and implementation of apps on Azure, and workload deployment.”

Did you see what Microsoft just did there? By offering free support or increased levels of support to organizations at every level of the cloud adoption lifecycle Microsoft is enticing their EA customers to consume more.

For those who might have opted to include Azure in their Enterprise agreements with no intention to deploy but, perhaps received some other benefits or discounts elsewhere in their EA negotiation, they now have a support team to stand behind them as an incentive to just give Azure a try. Similarly, companies that have decided to test or move non-critical workloads to Azure can now move more and include systems with perceived higher risk to Azure feeling secure that they have access to the Top Tier of support should something go wrong. Finally, the inclusion of the App consulting services and customized one on one consultation for those companies that have already formed a dependence on Azure have just given Microsoft’s sales organization a reason to initiate discussions to help you consume more, spend more, become further dependent and entrenched.

There you have it. “The catch” you knew was there but, perhaps couldn’t quite put your finger on it. If your organization is in a position to receive this “free” support offering, by all means, take it and by all means, use it. Just keep in mind the true motives behind this promotion. It’s empowering Microsoft to push just a little bit harder. They will be telling you it’s okay to move forward with cloud initiatives just a little bit quicker. The end game however falls into their favor with rapidly increasing consumption and of course the monetary gains that will undoubtedly go with it.

This is a complex issue and our licensing experts would be happy to have a free consultation with you to see how we can help you.

Do You Understand How Microsoft Licensing Works in a Hybrid Cloud Environment?

Navigating Complexity: Ensuring Proper Microsoft Licensing in Hybrid Cloud Environments

Properly licensing your Microsoft environment is difficult enough but when you have a hybrid cloud environment it adds several levels of complexity.   Most enterprise organizations today run both cloud and and on premise environments.   Microsoft’s licensing rules can make it challenging to understand if you are licensed correctly and can increase your risk of non-compliance or over licensing.   This is a recording of a live webinar which was presented on April 27, 2016 which covers licensing in the Hybrid Cloud.

Mike Austin, Vice President of Service Delivery at MetrixData360 will share his knowledge and insights from over 15 years of Microsoft licensing including over 8 years of employment by Microsoft in a variety of licensing related roles.

Is Office 365 really being deployed?

Insider Insights: How MetrixData360’s Licensing Specialists Decode Microsoft Enterprise Agreements and Office 365 Deployments

MetrixData360 negotiates hundreds of Microsoft Enterprise Agreements (EA) on behalf of its clients every year. As a result, our licensing specialists have a unique insight into the way enterprise organizations are actually using and deploying Office 365. Microsoft has been reporting robust sales numbers for Office 365 (http://www.zdnet.com/article/microsofts-q1-shines-office-365-leads-results/ ) but are enterprise businesses actually deploying it? The observations I am about to share with you are based on MetrixData360’s experiences with our clients and partners and are specific to Office 365 cloud based deployments. I make this distinction as these observations do not take into account 3rd party partner hosted solutions as this is not Office 365 (just traditional hosting). Continue reading “Is Office 365 really being deployed?”