“I wish we had internal data to challenge Microsoft’s numbers instead of relying on their narrative.” That thought echoed in my mind as I stared at the EA renewal proposal sitting on my desk. More accurately, lurking like a wolf in…
ServiceNow SAM Pro Implementation: Success Strategies
Successful ServiceNow SAM Pro implementation can fail to deliver real value if not done correctly. ServiceNow’s SAM Pro module promises to streamline software asset management, compliance, and cost optimization, but many organizations find it complex to implement and difficult to operationalize…
Strong Governance for Microsoft 365 Optimization
Optimizing Microsoft 365 without strong governance can be a complex challenge for organizations of all sizes. That’s why we recently hosted an insightful webinar with Mike Austin, CEO of MetrixData 360 and our partners – Rencore and Source Code Control –…
Best Software Asset Management Tools in 2025
When it comes to managing software assets in 2025, the game has completely changed. The software asset management tools (SAM tools) available now are more innovative, faster, and more integrated than ever before, making it easier for businesses to stay on…
The Truth About SAM Pro Implementations: Why They Fail and How to Fix Them
When organizations invest in ServiceNow SAM Pro or similar SAM tools, the expectation is clear: streamlined processes, better compliance, and cost savings. Yet, far too often, the SAM Pro implementation falls short of its promise. Why? Because the tool itself isn’t…
Microsoft Licensing and Contract Renewals in 2025
If you missed our recent learning session where Mike Austin shared insights on managing Microsoft EA renewals, you can still watch it here on demand. In this article, we provide highlights from this session to help you implement proven strategies for…







