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Why Keeping a Bad Sales Rep Could Cost You: How to Get a Great Software Deal and Strengthen Relationships

As a customer, when you are looking to buy software, you want to get the best possible deal and build a strong relationship with the software provider. However, this can be difficult to achieve if a bad sales rep is working with you. In this blog post, we will explore why keeping a bad sales rep could cost you and provide actionable tips on how to get a great software deal and strengthen relationships.

Why Keeping a Bad Sales Rep Could Cost You

A bad sales rep can cost you in many ways. A bad sales rep:

  • Will not give you straight answers and will likely give you the runaround. This can be frustrating and time-consuming as you try to get the information you need to make an informed decision
  • May not be loyal to you and may be more interested in meeting their own goals than yours. This can lead to added costs, such as licensing, deployment, ongoing support, and increased costs over time.
  • Focuses on their quota and how they get paid. If you find a rep forcing you to buy products or services you don’t need, there is a reason. Reps that are focused on themselves are not going to help you accomplish what you need. 

Actionable Tips to Get a Great Deal and Strengthen Relationships

Now that we’ve looked at why a bad sales rep can cost you, let’s explore some actionable tips on how to get a great software deal and strengthen relationships.

  1. Do your research

Mistake: Not doing research 

Tip: Before making a software purchase, do your research. Look for reviews and testimonials from other customers, check the software provider’s website and social media accounts, and speak with current or past customers if possible. This will help you make an informed decision and avoid wasting time and money.

  1. Communicate your needs

Mistake: Not communicating your needs 

Tip: When speaking with a sales rep, be clear and specific about your needs. This will help the sales rep understand your needs and make appropriate recommendations. Don’t be afraid to ask questions or ask for clarification if you don’t understand something.

Statistic: According to a survey by TechValidate, 97% of B2B buyers said that the sales rep’s ability to understand their needs was an important factor in their decision to purchase.

  1. Negotiate

Mistake: Not negotiating

Tip: Don’t be afraid to negotiate with the sales rep. Ask for discounts or special pricing, especially if purchasing multiple licenses or a long-term contract. If the sales rep is unwilling to negotiate, consider speaking with management or looking for a different software provider.

Statistic: According to a survey by HubSpot, 89% of B2B buyers said negotiating pricing was an important factor in their decision to purchase.

Get in Touch with Us to Avoid That Bad Software and Sales Rep

As a customer, if you’re looking to buy software, you want to get the best possible deal and build a strong relationship with the software provider. We’ll help you avoid those bad sales reps that cost you, and we’ll provide even more actionable tips on how to get a great software deal and strengthen relationships.

 

  1. Don’t let a lousy software sales rep cost you more. Look for warning signs like poor communication and lack of support.

 

  • Don’t settle for vague timelines or complex deployments. A good sales rep should be clear and transparent.
  • Watch out for hidden costs and “shelf-ware” bundles. A good sales rep will work to provide value and meet your needs.
  • Work with a sales rep who prioritizes your goals and vision, not just their own. Loyalty and support are critical.
  • Choose a sales rep who values security and supports your business needs. Don’t compromise on protection or solutions.

 

  1. Don’t keep a bad sales rep if you want a great software deal and strong relationships.
  • Look for warning signs like poor communication, lack of support, and unclear timelines.
  • Don’t settle for hidden costs or unnecessary “shelf-ware” bundles. A good sales rep should provide value.
  • Prioritize your own goals and vision. Choose a sales rep who will support you and work to meet your needs.
  • Don’t compromise on security or protection. Choose a sales rep who values these aspects of software purchasing.
  • Take control of the purchasing process. Don’t let a bad sales rep drive up costs or hurt your relationship with your provider.

As businesses continue to rely more and more on software, the role of the sales representative has become increasingly important. A good sales rep can help enterprises to find the right software at the right price, while a bad sales rep can do the opposite. In fact, a bad sales rep could end up costing your business more than just money. According to a study by HubSpot, over 50% of customers say they have stopped doing business with a company because of poor customer service. So, how do you avoid keeping a bad sales rep, get an excellent software deal, and strengthen your business relationships?

  1. Identify Warning Signs

The first step in avoiding a bad sales rep is to know what to look for. Here are some warning signs that you might have a bad sales rep:

  • A sales rep who is challenging to reach, doesn’t respond to emails, or doesn’t listen to your needs is a red flag.
  • A good sales rep should be there to support you throughout the entire software purchasing process, not just during the sale.
  • Be wary of sales reps who aren’t transparent about costs or try to bundle unnecessary features or services.
  •  If the sales rep is only concerned with their own goals rather than yours, it’s time to look elsewhere.

Actionable Recommendation: Watch for these warning signs, and don’t hesitate to ask questions or voice concerns to their management team. A good sales rep will be transparent and responsive.

Error to Avoid: Don’t assume that a sales rep who seems nice or friendly will automatically be a good fit. Always do your research and ask questions.

  1. Prioritize Your Goals and Vision

Your business has unique needs and goals when it comes to software. A good sales rep should prioritize your vision, not theirs. Here are some ways to ensure that your goals are being met:

  • A good sales rep will be open and honest about what they can and can’t provide.
  • Your software needs might change over time. A good sales rep should be willing to adjust to your changing needs.
  • Look for a sales rep who provides ongoing support, not just during the sale.
  • A good sales rep will be loyal to you and your business, not just trying to make a quick sale.

Actionable Recommendation: Clearly articulate your goals and vision to potential sales reps. Look for reps who show a willingness to work with you to achieve these goals.

Error to Avoid: Don’t settle for a sales rep who tries to push their own agenda or goals onto your business. Always prioritize your own needs and vision.

  1. Don’t let your sales rep talk you into unnecessary add-ons:
  • Evaluate whether add-ons align with your goals and objectives
  • Ask for data or case studies that demonstrate how the add-on has helped similar clients
  • Push back if you feel like the add-on isn’t necessary or won’t provide a good ROI
  • Don’t let a bad sales rep pressure you into making a decision that isn’t right for your business and your budget.

Sales reps are often incentivized to push additional products or services, even if they don’t add value to your specific needs. Before agreeing to any add-ons, take the time to evaluate whether they align with your goals and objectives. Ask your rep to provide data or case studies demonstrating how the add-on has helped other clients in similar industries. Don’t be afraid to push back if you feel the add-on isn’t necessary or won’t provide a good return on investment. 

Remember, it’s your business and your budget— don’t let a bad sales rep pressure you into making a decision that isn’t right for you.

SLIM 360: The Only Tool You Need to Control Licensing Costs

Harness the Data You Need to Optimize Your Software Licensing

MetrixData 360 and SLIM 360, as software licensing management tools, provide the data you need to optimize your software licensing, reduce costs, and ensure compliance. With comprehensive and customized reporting, you can gain visibility into utilizing all your software assets and make informed decisions about the software you acquire.

 

The software industry is making incredible strides at all ends of the spectrum, bringing new challenges that organizations, large and small, must act on to remain competitive. One of the most critical areas executives must monitor license compliance. Ensuring your organization complies with thousands of software titles can become a nightmare. However, there’s finally a solution to this problem: SLIM 360.

Unlock Powerful Insights

SLIM 360: Manage Licensing Costs

MetrixData 360 and SLIM 360 software tools offer potent insights into utilizing your assets, helping you make informed decisions about software acquisition and usage. A comprehensive dashboard and detailed reporting allow you to monitor usage, track compliance easily, and identify cost-reduction opportunities.

Reduce Your Software Costs

Reduce Your Software Costs

With our software procurement solution, you can quickly reduce your software costs by taking advantage of volume discounts and other cost-saving measures. Our software procurement solution makes it easy to stay on top of your software costs and ensures that you always get the best deals on software licenses.

 

Say Goodbye to Manual Software Tracking

Say Goodbye to Manual Software Tracking

Manually tracking software licenses and costs is a time-consuming process that can be difficult to keep up with. With our software procurement solution, you can easily keep track of your software licenses, costs, and contracts in one place. You’ll have access to real-time data on your software usage and can make informed decisions about your IT procurement strategy.

Simplify Your Procurement Process

Our software procurement solution simplifies the procurement process by automating the process of purchasing software licenses. Our intuitive interface makes tracking your software licenses and costs easy and ensures you have the proper licenses for your organization. With our software procurement solution, you can rest assured that you’re always up-to-date with your software licensing agreement and costs.

Optimize Your Software Licenses

Software licenses can be complicated and expensive. Mike Austin, an experienced director who knows the challenges of managing software licenses and costs, decided there was a need for a software licensing management tool that users needed to provide the data needed to optimize their software licensing agreement and reduce cost.

 

With Mike Austin’s help, you can ensure you get the most out of your licenses. Mike will review your current licenses, identify opportunities for savings, and help you get the best deals for your next software purchase.

 

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It’s no news that there are many ways to save money on your software licensing. But how do you know which one will be best for you? Are they worth the investment? What if you invest, but it never pays off? These are all questions that software buyers may have in mind, and SLIM 360 aims to provide insight into the answers.

 

Get a Health Check Today!  

 

Want to understand your software costs? The ability to document past decisions, current status, and future projections means that you’ll have a much more effective discussion with your team members to look at your options and make an informed decision. 

 

So, book a call here: https://calendly.com/herb-addis/slim-360-poc-demo?utm_campaign=Office%20365%20Proof%20of%20Savings&utm_source=PDF&utm_medium=O365_PDF_Button&utm_content=Proof_of_Savings_One-Pager&month=2023-03 

How to Simplify your Microsoft 365 License Management

Keeping up with the ever-changing technology landscape can be a challenge. The rise of cloud computing has made it easier for businesses to quickly adopt new software, but now staying on top of license management is more important than ever. Microsoft 365 is a staple in many organizations, and understanding how to optimize licenses can save your business money and time

 

Managing office licenses for large-scale enterprise environments is no easy task. With a growing number of users, organizations are increasingly looking for ways to simplify their license management and optimize their use of cloud software. This blog will discuss some simple ways to simplify your Microsoft 365 license management and improve its risk mitigation. 

Optimizing Licenses Across Large Environments

 

It’s easy for a business to become over-dependent on the convenience of Microsoft 365. Save yourself costly mistakes by only buying the necessary licenses that your employees need. According to SaaS purchasing platform Vertice, businesses overpay for collaboration solutions by 20% to 30% on average. Organizations are wasting significant money per month due to the excess licensing of Microsoft 365. 

 

Hence, the first step in simplifying your Microsoft 365 license management is understanding how to optimize licenses across large environments. Identifying which users need which type of license can help you ensure that you are not overbuying licenses. It’s important to have a clear picture of who needs which type of license in order to maximize cost savings and efficiency. 

 

One way to do this is by leveraging an automated system that can quickly identify unused licenses, so they can be removed or reassigned as needed. This will help you avoid the costly mistake of paying for unneeded licenses and will also reduce the amount of time spent manually managing them. Automation is key when it comes to optimizing large environments where multiple users may need access to different types of software or services. 

 

Improving Risk Mitigation

 

Staying compliant with Microsoft 365 business standard activation and Microsoft 365’s licensure rules is key to avoiding potential penalties or fines and managing Microsoft licenses. Failing to do so can put your business at risk of hefty fines and disrupt operations that could have easily been avoided with the proper understanding of compliance laws.

 

A recent Flexera report shows that nearly 24% of respondents paid more than $1 million as a result of violations. Without a clear sense of Microsoft licensing explanation and understanding, you may find yourself or your company in hot water over an issue that could have been easily circumvented by procuring enough licenses to cover the Microsoft 365 number of users and features being utilized. Additionally, being aware of any and all changes in licensing regulations should also be taken seriously, as even small alterations can generate serious outcomes when disregarded.

 

A good office 365 device license management system should provide detailed tracking information about who has access to what, so you can identify any potential issues quickly and easily address them before they become a problem

SLIM360 as a Solution 

SLIM360 is an innovative online platform designed to streamline the process of managing Microsoft 365 licenses across large-scale enterprise environments. It applies to any type of agreement, including pay-as-you-go, term, subscription, and perpetual implementations. The solution quickly scans your computers for installed software and compares the identified instances to your current licenses purchased, which identifies both over-licensed and under-licensed usage. 

 

The tool also provides an estimated cost for any unused or expired licenses, along with a risk analysis that measures the potential benefit these licenses may offer in improved security. Moreover, SLIM360 provides actionable insights through predictive analytics to gain a proactive advantage in managing and avoiding unexpected costs due to using more licenses than necessary. 

 

In summary, SLIM360 is designed to compare your usage to the available licensing tiers and highlight where your employees are over-licensed so you can save money and identify any areas that you may be potentially under-licensed, ensuring you stay compliant without exposing yourself to risk caused by under-licensed employee usage.

Conclusion

Microsoft 365 licensing is an essential part of any organization’s IT infrastructure, but it’s easy for things to get out of control if not managed properly. Thankfully, there are some simple steps you can take that will help streamline your Microsoft 365 license management process while still ensuring that all users have the appropriate level of access they need. By leveraging automation tools and improving risk mitigation, you’ll be well on your way toward having an effective, efficient system in place for managing your licenses across large environments more effectively than ever before.

 

Without a software asset management tool, your company might be overspending on Microsoft software. In order to ensure that you have the right data and insights at the tip of your fingers, Metrix360 offers SLIM360, allowing you to streamline all the necessary information for your software assets. So contact us today or visit our website for more details.